Free Collection with our Self Storage Solutions - Henfield
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 Free Collection Service

Free Collection Service Free Collection Service

Henfield offers a free collection service when you stay for three months or more. If you pay in advance for 3 months or more you'll get a discount on top of the free collection, the longer you prepay the larger the discount! If you’re moving to us from another self storage company, only a single month’s prepayment is required.

If you are taking storage and want to take advantage of the free collection service, this means we will send one of our uniformed staff in one of our vans to your stated home or workplace, to pick up your goods and bring them to our warehouse. We can help you load the van at your end and unload it again at ours, all subject to it being your responsibility.  We have a fleet of 150 vehicles, so we’ll have one (or more) big enough to fit all your goods. This service is completely free – there are no charges for ‘taking a bit longer than expected’, getting stuck in traffic’ or ‘having more things to store than I thought’.

We do, however, have some basic terms and conditions applying to the collection service which we need you to agree and stick to in order to make the moving process as simple and pain-free as possible. Please read these terms and conditions and accept them. They are also summarised below.

Please note, the free collection offer doesn't apply to lockers, nor does it apply to moves from one Henfield store to another.



Free Van Hire

Book for a month or more and we offer a free van hire service for a day (worth £49) during the week. Alternatively you can take a larger van and we'll put that £49 towards the total. This service is only available from our Horsham location (conditions apply).



Free Collection Terms and Conditions - Please look at these by clicking on this link


List the items

We need you to list the items and what is being boxed. Anything exceeding £2,000, please specify.


Your possessions must be suitably packed and easily accessible when we arrive, preferably on the ground floor. We'll check this with you when you book.


We only offer collection services on Mondays to Fridays, and not on Bank Holidays


For a normal collection (under 50 sq ft), we send one man and a van. We require that the customer helps to load the van and helps unload again at the storage facility. It's a team effort! If you are taking 50-90 sq ft, we’ll need and extra pair of hands, and if it’s 100 sq ft or more, two extra pairs of hands. You can get friends to be the extra pairs of hands; if you can’t get someone to help out, we can provide extra help. Please call us to get a quote for this.

This means that you will need to come with us to the storage facility; you'll also want to put your padlock on the room, and there's some paperwork and the storage contract to complete.

Please let us know if any of the above presents a problem.


Generally speaking our free collection service is available within 30 miles of each branch. We cover anywhere inside the M25, between London and the south coast.  Call us to find out if you qualify.


Have a question about our Free Collection Service? Then please give us a call on 0800 027 7821 for a friendly chat.

Quick Quote

First, select your nearest store:


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